Thanks for the quick reply, LA-311. But what does that mean? I have at least a dozen service request numbers yet nothing has ever been done. Please, what happens next and how can I follow up?

If you visit the City of LA web site and click the 311 button at the top right of the home page it will take you to our service request intake system (the fastest way to report most problems to the city). From there you can enter the SR # we provided (format 1-xxxxxxxxx) in the Service Request # field of the Search All Service Requests section and the system can provide a status of the request. Same if you download the MyLA311 mobile app and submit requests that way. Not every request type is available on the MyLA311 system yet so in some cases you should call 3-1-1 within the City limits to reach the 311 Call Center who can assist further on those. IN this case the request was sent to our Street Services team for overgrown vegetation. They will either do the trimming needed or refer it as Code violation on the homeowner if this is private property. If private it could take some weeks before the owner addresses or is cited.

request has been submitted sr 1-458145014