we had a pretty poor first run of snow clearing last weekend. Intersections with piles of ice....missed spaces...etc and this was with cars out of the way for the most part. Is there any quality control process?

We are closing your snow issue from the past season in order to focus our attention on the 2018-2019 snow season. Each year we review your feedback and try to incorporate it into our snow operations. Hopefully you will notice an improvement.Thanks!