Palm River-Clairmel City, Tampa, Florida

Operator was belligerent and rude when I requested a stop. Purposefully ignored bent sign for stop that has existed on route for many years. Took it personally when I asked her to stop, calling me out on bus as if I was criticizing her for missing the stop. I just wanted her to stop for the stop she missed so I didn't need to walk an extra block. I shouldn't be treated like a kid and chastised for requesting a stop that I already pulled the bell for and she missed - especially when she purposefully drives past it. She shouldn't have said anything, just stop the bus and let me off. It's not my fault she doesn't know the route. As she said, "Do I look like I know the route? How should I know if that stop's active?" If she doesn't know it, why drive it? Absolutely idiotic and rude.

Driver was a woman, black, twenty to mid thirties. Black hair, bowl cut bangs. Average build. Driving eastbound on 8. Event took place from 4:19 to 4:25.

The route 8 left the Mall at 5:59pm I came in the route 46 at 5:59pm and the bus 8 has left.

The bus was caught by a light and was sitting in front of the bus stop. I stood at the door and could hear the operator through the door say, " I'm not going to let you board, and if you don't move I'm going to hit you." I said to her, "You should be ashamed of yourself."

My van is late I had at pick up at 8:30am it is 8:45am the van is not here.

The operator for the HARTPlus knocked on my door and when I opened the door I turned around to get my bag and I fell and hurt my arm. The driver came into my house and tried by herself to pick me up and she was unable to. She stayed with me while I called my son and when he got there the both of them struggle to get me up off the floor but was able to get me up. If it was not for her staying with me while my son arrived, he by himself would not have been able to get me up off the floor. I want her and HART to know how much I appreciate her and may God bless her. She could have just not did anything but she was going to do the right thing. I really appreciate her for everything she did and HART needs to know that.

The van picked me up 23 minutes past the end of my window. This made me late for work.

I was on a van this morning and some of the seats didn't have covers on them. They are nasty!

The trash can at this bus stop in front of our church needs to be replaced.

This operator drove very safely and is very professional.

When the bus was approaching the driver looked at me, he pointed towards me and kept going, he was running late but that is not an excuse for him not to stop and pick me up. Now I have to wait for the next bus and I’m going to be late to work. Because he wasn’t professional enough to maintain the bus on time.

I had a pickup up at 9:00pm and the van arrived 15 minutes late at 9:15pm.

There are vagrants who drink at Stop ID 3215. There is trash all over the ground and the bench is overturned.