Descripción

Can someone at the city please indicate how to contact United Illuminating about a threatening tree, either through the city, or by providing information about how ordinary citizens can do so?

The UI website is useless -- there seems to be no option available whatsoever for reporting a tree issue; and a phone call not only provides nothing to select, but then gets cut off midstream by the automated system.

During last summer's storm Isaias, an enormous oak, right adjacent to a major utility pole opposite the intersection of Hemlock Road and Birch Drive, lost its entire back half, leaving all the tree weight now at the front -- towering over that pole. The tree now not only is injured and compromised, but is poised to go in only one possible direction -- directly down onto the pole (as well as into the Hemlock/Birch intersection) -- when it breaks again or falls.

The tree guys who cleaned up the mess from last summer's break said this tree is a disaster just waiting to happen. Not only is the pole part of the main line of wires that run up Hemlock, it also is the point from which a line branches off onto Birch, running to much of the rest of the neighborhood.

Considering the pressure being put upon utilities these days to become more pro-active about anticipating downed wires, it is inexplicable that UI makes it difficult to report a likely problem. The tree is between 85 Hemlock and 95 Hemlock. The utility pole is number 8047.