Living on a corner, I get it twice, an hour apart. Don't know that they can be quiet, but maybe the route could be rotated so others get the noise at 5:30 sometimes. I'll take 2AM cuz I know I'd be able to fall back asleep. PS When I remember it is trash pickup day, I sleep with fan or AC on...something with white noise does deaden their chaos.

Roasting the route would be a helpful compromise.

Absolutely - this is a real pain in the backside to be woken up every garbage day. Doug Arndt (Director of Public Works) - please tell the crews not to start so early!

I was under the impression that public trash collection couldn't occur prior to 6am. I know that I've been woken up as early as 5am. It's a real pain especially with an infant who doesn't sleep well to begin with. I understand that the whole process makes noise but the shouting really aggravates the issue.

Yes, I too have been woken as early and 5, and yes I get it twice, 5:30 (sometimes 5:00) followed by 6:30. These folks used to come between 7:30 and 8. Why has this changed? PLEASE Doug Arndt! Please change to a reasonable hour!

Indeed, being awaken at 5 or 5:30am is not fun, especially that when I manage to fall back to sleep the second round comes at 6:30am. of course, it gets worse in summer when the windows are open. Irrespective of the hour, though, there is no reason for them being so loud (for example, driving Clark st in reverse - or at least this is what it sounds like - with the reverse alert beeping on).

The collectors for Clifford Beers on Foster and Edwards used to come around 6:30 when I get up anyway. Now they come about 5:30 and make a huge noise. I thought there was a city ordinance about this that required them to come after 7.

It depends on the location; see this related issue for a response from LCI: http://www.seeclickfix.com/issues/225863-john-s-refuse-truck#comments

And thank you FairHavenRes for the link!

I don't find it annoying but a good thing that's its done early. Perhaps a moment needs to be taken and seen from the workers perspective. No TRAFFIC, umm NO TRAFFIC, No need to DODGE rushing motorists. Workers can work swiftly and efficiently this way as well. If your still not satisfied. Work in there shoes not for a day, but for a week and at YOUR recommended time table and then place your narrow minded responses here please.

There's always one. I can count on it.

Same problem in my area of Goatville / East Rock. This is one, of many, quality of life issues that is making me move out of New Haven, so the rest of you can have your loud, dirty, unpleasant city to yourselves.

I wake up around 5 AM every day (work at YNHH), so I suppose the noise has never bothered me. However, when exactly would you like them to come? Around 7 AM so that they can screw up everyone's commutes into work? Can you imagine the line of cars up and down Orange Street that are headed towards downtown or the highway and are stuck behind a garbage truck that's stopping every two houses? This is frankly ridiculous that someone would even raise this as an issue on SeeClickFix. Get some earplugs and get over yourself.

Some people are pretty rude. I've lived in New Haven all my life. And up until a year or so ago the Tracy people did come at 7. There were no traffic jams. There was no gridlock.
This is clearly a quality of life issue as the people complaining out way 1 or 2 people who are mean.

Hmm here I thought this forum existed so that residents could raise issues to have an open conversation and perhaps even brainstorm a solution to neighborhood problems. Already someone has provided us with a link so that those of us who don't have the luxury of getting up at 5am anyway can be more informed. Perhaps if the only "helpful" contribution you can make is for us to get over ourselves than you don't belong here.

Well said Sarah.

I agree Sarah. Maybe according to those commenters we should all get over potholes and snow plowing too. After all, when would we want them to come fix potholes? Any time they come will disrupt Nope's drive to wherever he or she is going. Rude comments like that don't belong in SCFI and they need to be removed.

Public works, what say you to this i the ordinance:

"In all other areas of the city no commercial waste collector shall engage in the business operations licensed by this article except between the hours of 6:00 a.m. through 10:00 p.m. (Ord. No. 1557, 4-16-07)

I was told that the city ordinance applies to commercial trash collectors only. It never made any sense to me that we have an ordinance for private trash collectors that the city does have to not abide by. I think at a minimum the yelling needs to stop. There is also a maintenance problem with the collection trucks. The pickup mechanism is extremely loud, like a high pitch squeal. That noise is excessive at any time and can't be pleasant for the workers either. Noise is definitely an important quality of life issue. Between the motorcycles in the middle of the night and this issue it is almost impossible to sleep with the windows open.

It sounds to me that there needs to be a meeting set up with the PW Director. I am going to invite him to the next SoHu block watch meeting so he can hear our concerns. That's July 16th, at 7:00 pm in the Carriage house at 48 Pearl st for anyone who might want to attend.

Lisa - I'll send the meeting to DPW director -

If what Lisa is posting (Ord. No. 1557, 4-16-07) is true, then why does the John's trash collection come to collect at the Power Gas station, Modern Pizza and Christopher Martins every day most often before 6am? Should I call the police non-emergency line each morning when this happens or trust my alderman to bring this issue up?

Ah! That used to be a problem a few years ago When Roland Lemar was still alder. For a long time now one has said this was an issue. How long has it been going on? And Doug, what is the best course of action?

Lisa, it has been going on since I moved to my current apartment in May of 2010.

What I have found is that the best course of action is to document the problem with video (if possible) and post it here on SeeClickFix. What I have done in the past on Whitney Avenue is with a video from a constituent, I can call John's and tell them they are breaking the commercial hauling code of ordinance.

I am not sure if it's DPW or NHPD that would enforce this ordinance. I will find out.

John's recycling is consistently defying noise ordinance rules by picking up trash at 4.30 am at 55 Warren St in Wooster Square and surrounding areas!!!

I'll get some video of it happening and post. Hopefully it will help. Thank you Doug and Lisa.

Folks, the public works department is coming to the SoHu block watch meeting on July 16th at 7:00 at 48 Pearl St. You are welcome to come. Doug - can you just reconfirm with public works?

Hi folks, just a reminder for those interested, the Public Works director is coming to the block watch tomorrow evening, 7:00 at 48 Pearl St, the carriage house in back. If you want to be heard on this issue, please come to the meeting.

I'm here today to see in the field what is going on with regards to backing up. I'll post a video if I can grab it. Trash isn't collected yet at 5:53

Some good and bad news from this morning's tour of the neighborhood. The recycling trucks are smaller (~25') and able to make the left turn. Garbage trucks are much larger (~45') and don't have the turning radius to turn left on Pearl. That's the bad news.

One possible solution would be to measure the street and possibly move all parking to the left side of Pleasant with angled parking (in order to have potentially no loss of parking). This could be completed through a Complete Streets project request form.

I'll give you a call today to discuss Lisa -

If anyone would like to help put in a form, give me a call (203-309-2737) or email (doug@dougward7.com)

Oh also this part of the route (backing up on Pleasant from Humphrey all the way to Pearl) is first for the normal driver

Issue solution has been explored by community help as well as Alder's input. Has this been solved in your assessments?

We are closing Trash and Recycling issues that were first reported in 2013 to focus on more current Trash & Recycling issues. If your issue was not resolved, please open a new See Click Fix issue to report it. Thanks