I've reported this issue numerous times, myself. No idea if it's the same leak or a new leak since this system "closes" the tickets here and sends the issue on to another less-transparent system.

@jshjsh I've also reported this issue numerous times. They fixed a similar leak in the corner of Stanford and W. Drew the other day. Perhaps one day this one will be noticed.

Case Closed
Case Completed
The CityWorks Service Request was closed by KHIMANI, SALEEMA on2013-02-21T13:37:54.000-06:00

When an issue is labeled "closed" what exactly does that mean? Is a date set to send out a crew? What is the label when the issue is resolved ?

Dachmation, normally it means that they have moved the case into their "official" system for service requests, but I'm not sure in this case. Normally they give a new tracking # for this request in the new system, but I'm not sure what it means in this case where no number was provided.

Maybe it means they actually fixed the issue? Time will tell.

Thanks for info
Cheers