Thank you for your report to Richmond Government online. Your concern(s) have been received and forwarded to the Department of Public Works (CRS# 's 20020992340 is for West Ave) was submitted however (CRS#20020989860 for 1015 W. Franklin) and (CRS#-20020989859 for 1005 W. Franklin are existing requests already in our system that were forwarded so that proper inspection and handling can take place accordingly. Those two request have been acknowledge and are on the graffiti list to be done. In order to forward a request for 1009 W. Franklin and 1008 W. Franklin please advise as to what the graffiti is on for these addresses this is necessary for proper processing. If you have any further questions, please feel free to contact customer care at 804-646-7000 and reference the CRS#s. We appreciate your communication that helps us in “Building The Best Richmond” together.

This case is not closed. Please call me. 804-512-5165. We were hit again last night. We have called and left messages for 646-1940 the graffitti hotline since the international bike race. This is out of control!