We have forwarded the details you have provided to the Community Services Department so that they may investigate and take any necessary action. Sincerely, Mayor's Action Center

There have been multiple requests submitted on this exact issue. Each time the City of St Pete is closing the requests without any action. There is also another request open to help ensure some resolution (ref. #12525678).

Do better City of St Pete.

CSR2 assigned this issue to SPTO Admin 4

SPTO Admin 4 assigned this issue to SPTO Admin 6

The SPTO call center acknowledges this issue and will be issuing a work order to the appropriate crew for service within five business days. Please understand some issues can be more complicated than they appear on the surface. The cause and solution may involve multiple utilities and government agencies and may take more time than anticipated.

If this is a safety issue that needs to be addressed immediately, please contact the call center at 727-893-7421 Monday-Friday from 7:30 a.m.-3:30 p.m. If it is outside of our business hours, please contact the Water Resources Dispatch Line at 727-893-7261.

Thank you

Creating several SCF does not help. It just throws your request to the bottom of the file due to most recent date.
Once you have created a SCF write down the reference number and keep it for future reference. You can call the center to get updates or just check on the reference number on this site to read updates.

As far as I can see all SCF created have the same date submitted which is June 8th, 2022 which was last month. Unfortunately, you will have to wait your turn as the requests are several and get served on a first come first served basis. The urgency of the request will be taken into consideration and done.
We are looking at 3-6 months waiting. We ask for patience as our crews are doing their best to get around.

SPTO Equipment 1 assigned this issue to SPTO Equipment 2

Are there updates on this? All I’m seeing is the ticket owner name being changed. The last update stated for citizens to be patient as there is a 3-6 month waiting. The reference date is June 8, 2022. That was 10 months ago! City of St Pete, where is the accountability to follow through on your own timelines? This is beyond ridiculous.

23rd St N (between 52nd & 50th Ave N) is still a dusty, forgotten alley that is the only & main access for many front facing homes on 23rd St N. This alley was given a street name but nothing more. This should be unacceptable in any city, especially one seeing this level of growth.

Who can this be escalated to for some actual attention and consideration?

Do better City of St Pete.

Any update V

Please advise our neighbors on this issue.

SPTO Supervisor acknowledges this issue and will be assigning the appropriate crew to review and complete work if required.
This matter has been transferred to corresponding team Supervisor to put on the list to evaluate and come up with a repair plan.

Updates will be posted here, or you may contact the SPTO customer service at 727-893-7421 Monday-Friday from 7:30 a.m.-3:30 p.m.
Thank you.

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SPTO Equipment 1 assigned this issue to SPTO Admin 1

Please let me first apologize for the sheer number of times this issue has changed hands without finding resolution. The Stormwater, Pavement, and Traffic Operations Department recently underwent a change in leadership and reorganization of staff, and this is simply not representative of how we will do business.

Our team is tasked with maintaining rights of way throughout the City including alleyway surfaces. We provide routine and emergency maintenance on these rights of way; however, we don't engage in complete resurfacings, nor are we involved in the process of changing roadway surface materials. There is a specific process for requesting the installation of asphalt pavement on an unpaved alleyway, but I believe a case can be made that this stopped being an alleyway when it became the sole means for some of you to access your property. I will speak with our director and my peers in our Engineering and Capital Improvements Department this coming week and provide you all updates as new information becomes available. Please also feel free to contact me at the following:

Chris Drummond
(727) 893-7421
Christopher.Drummond@StPete.org

Chris, your consideration is appreciated. It’s the first time this block of 23rd St N is being addressed as tax paying homeowners as opposed to just another ticket to close quickly. For that, thank you.

Seeing as though it’s been about one month since your last comment, is there an update from your discussions with Engineering & Capital Improvements?

We’re eagerly awaiting some positive progress. It seems most logical for the City of St Pete to properly pave a former alley turned actual street with sole access for nearly a dozen homes. Help us find the right solution for an issue that has been overlooked for far too long.